Antonio Erdeljac builds a full B2B customer support platform from scratch in this course, wiring together the pieces an AI-powered support product actually needs in production.
Core Features
- Real-time chat built with Convex Agents
- Voice support through VAPI integration
- A document knowledge base powered by embeddings and Retrieval-Augmented Generation
- AI that can resolve inquiries automatically or escalate them to a human
Platform Essentials
Across 35 lessons, you'll add multi-workspace and team support, authentication and billing through Clerk, an embeddable chat widget for any website, secure API key storage on AWS, and error tracking with Sentry. Each module wraps up with a real pull request and a code review in CodeRabbit, so the workflow mirrors how a team would actually ship the platform.