Learn to create LLM and agent systems that withstand real traffic, cost constraints, and inevitable failures.
Almost any engineer can connect an LLM and assemble an impressive demo today. But upon moving to production, all the things that are usually not taught become apparent: costs start to rise, latency increases, the model confidently provides incorrect answers to the user, and without evaluations, you can't timely detect quality degradation and without tracing, you can't understand what exactly went wrong.
The demo is the easiest part.
If you are responsible for implementing AI features in production, you have to bridge this gap yourself: experiment, rely on tutorials that usually end on the happy path, and hope that the system will withstand real-world operation.
This intensive focuses on that engineering part which most educational materials skip: architectural solutions that allow LLM and agent systems to work under real loads, fit within the set budget, and handle failures correctly.
You will understand where the boundary should lie between code and model, how to control cost and latency, how to design systems considering the non-determinism of LLM, how to build evaluations and observability, and where human oversight is necessary.
As a result, you will have not just another demo, but production-ready artifacts that can be used in work as soon as next week: an architectural document of an AI agent, a cost and latency budget, an eval harness plan, and a runbook for handling failures.
What You Will Learn
Correctly Divide Responsibility Between Code and Model
- Determine which tasks to assign to the LLM and which to leave in deterministic code—one of the most important architectural decisions in agent systems.
- Identify tasks where the model adds more risk than benefit and replace it with conventional software logic.
- Design prompts and tool interfaces as narrow and understandable contracts, so that the model's tasks remain limited and testable.
Control Cost and Latency Under Real Traffic
- Set a cost and response time budget for each request and design the system with these constraints in mind.
- Use caching, batching, and routing between models to reduce expenses without significant loss of quality.
- Select the model for the specific task instead of using the most powerful model for everything.
Design the System Considering Non-Determinism and Failures
- Implement retries, timeouts, and fallbacks so that a slow or unavailable model does not block the entire system.
- Create graceful degradation for cases when the model makes errors, is unsure of the answer, or is completely unavailable.
- Limit the influence of non-determinism with validation and guardrails before the result reaches the user.
Choose the Right Architecture for the AI Agent
- Understand when to use tool calling, planning loops, memory, or multiple interacting agents.
- Recognize situations when a well-designed single agent is more effective than a complex multi-agent architecture.
- Link each architectural pattern to its potential failure modes and make decisions based on engineering trade-offs rather than hype.
Detect Quality Degradation with Evaluations
- Create an eval harness that allows evaluating changes before they go to production, rather than after user complaints.
- Combine offline test sets with online signals to detect drift and subtle quality drops.
- Turn subjective "it seems worse" into measurable quality gates within the CI/CD process.
Confidently Operate Agent Systems
- Trace each LLM call to understand what the system actually did, rather than assume what it should have done.
- Monitor cost, latency, and quality through metrics and dashboards that allow early problem detection.
- Determine where human oversight and prompt versioning truly mitigate risks.
Who This Course Is For
- Product and Backend Engineers tasked with implementing LLM features and who are capable of creating AI demos but have not yet deployed such systems in production.
- Senior and Staff Engineers responsible for AI systems in production and aiming to establish a systematic approach to architecture, cost, resilience, and quality.
- Tech Leads and Architects who need to evaluate different agent patterns and choose solutions that can scale and operate stably under load.
This course is not about creating another impressive AI demo. It's about turning LLMs and AI agents into engineering systems that can be trusted in production.